Prevention

Before something happens to you

The playbooks on the home page help you after something has happened. These guides help you before: what to look at, what should alarm you, and the simple rules that keep you safe.

Email & messages

How to tell who is really writing to you and where a link leads, without opening it.

How to tell whether you can trust a message Who is really writing to you? Check an email or a message See what to do See where a link goes before you touch it How to check a link without opening it See what to do

Accounts & passwords

How to protect your accounts before anything happens.

The most important thing you can do, in a few minutes How to protect your accounts: a second step at sign-in See what to do Passwords you no longer have to remember — and that's a good thing How to make a good password and why a password manager is worth it See what to do

Phone & devices

Updates, public Wi-Fi and staying safe on the move.

The simplest thing that keeps you safe Why updates matter (and how to install them) See what to do How to stay safe when you're away or on a network you don't know Public Wi-Fi and your devices when you travel See what to do

Shopping & payments

How to shop and pay online safely.

Before you pay on a website you don't know How to shop safely from an online store See what to do

At work

Simple safety rules for work — good for anyone new on a team, too.

“Urgent” requests for payments or data, from management or suppliers An email from the “boss” or a “supplier” asking for an urgent payment See what to do What to do when something looks suspicious on your work email Got something suspicious on your work email? Report it See what to do Simple habits to protect data at work Company and client data — basic rules See what to do Why confidential data has no place in there What NOT to put into AI tools (ChatGPT & co.) See what to do